We warmly welcome you from the warm corner of the planet, the lush already beloved South-East Asia. Difficult times have passed. Like many others, we had many reasons to think about the prospects and directions for further development. The field of tourism does not like inertia and passivity, and we are convinced of this once again, communicating with you, our partners - strong and looking only forward. It is you who inspires us for new challenges. Crystal Bay provides a full range of leisure services in all regions of Vietnam. The professional approach and the broad perspective of our employees enable us to generate ideas and offer our customers more than they expect from us. We are a team of individuals who are linked not only by vast experience, thorough knowledge of the tourism industry, and perfect mastery of the technologies of efficient work but also by complete adherence to the principles that lie at the base of all our activities:
Based on our experience and knowledge, we can find the best solution to implement your ideas. CRYSTAL BAY provides a full range of leisure services in all regions of Vietnam. We pay special attention to the quality of the services provided. Every direction of the company is continuously evolving and improving.
Based in Vietnam, the company was founded in 1998 and acquired by Crystal Bay Group in 2000. CRYSTAL BAY Tour tour operator brand started its operations in 2010 and has become one of the most trusted companies in its sector in the countries where it operates.
The countries where the brand operates are Russia, Kazakhstan, and Uzbekistan.
CRYSTAL BAY Tour organizes package tours and sells flight tickets to customers from all segments with a superior service approach. In the countries where it is presented, it organizes package tours with its own charter flight programs and scheduled flights. It sends guests to many destinations.
In addition to sea and cultural tourism, it has a portfolio suitable for every budget with its wide service and product network with event, sports, and other types of tourism.
While providing high-quality service to its guests, it continues to develop its activities per international standards.
Provides a full range of leisure services in all regions of Vietnam (Cambodia, Laos, Myanmar). We pay special attention to the quality of pre-delivered services. Every direction of the company is continuously evolving and improving.
Since 2010, our company has grown from a small company to a holding group. We are strengthening our influence in various countries, in particular in Russia, Kazakhstan, Uzbekistan, where our reservation department and service staff are already working. We thank all our partners for their trust and hope for further cooperation!
Crystal Bay Tour
7th Floor VNPT Khanh Hoa Building, No. 50 Le Thanh Ton, Loc Tho Ward, Nha Trang City, Khanh Hoa Province
Consisting of 5 main departments, a total of 155 official staff, 75% of employees with University degree or higher qualifications (this is not real info, need check!).
1998: Start business in Vietnam with Cosmos Ngoc Khanh, one of the first major entertainment centers in Hanoi.
2000: Invest in the Rusalka project, now Vega City.
2013: Starting construction of Cam Ranh Riviera Beach Resort & Spa, the first 5-star resort in Bai Dai, Cam Ranh, Khanh Hoa. Together with partners to establish and invest in the Nha Trang International Marina project.
2016: Established Crystal Bay Joint Stock Company, headquartered in Nha Trang City, Khanh Hoa province with three strong pillars: international and domestic travel; management operation - exploitation of hotels, resorts, entertainment areas - full health care and investment in real estate ecosystems for tourism entertainment experiences... Commencement of the 5-star resort Selectum Noa Resort Cam Ranh.
2017: Established Heritage Holdings Joint Stock Company (Heritage Holdings) to implement the "Heritage Road" project including two 88-storey towers with 3061 rooms.
2018: Organizing the international off-road racing tournament in Mui Dinh, Ninh Thuan. Operating 4.3 million rooms/night in nearly 500 hotels with 1800 All-Inclusive charter flights to Khanh Hoa, Ninh Thuan, Binh Thuan, Phu Quoc, serving nearly half a million tourists each year, especially is a Russian guest.
2019: Together with partners started construction of the 3-tower complex SunBay Park Hotel & Resort Phan Rang on a total area of more than 23000 square meters with 3300 5-star hotel apartments and a series of world-class amenities organizing the Surfing Festival. International kiteboarding Sailing Bay Ninh Chu.
2020: Research and propose project planning in Khanh Son and Cam Lam, Khanh Hoa. Establishing Nha Trang Representative Office. Commencement of the 5-star Sailing Bay Ninh Chu beach resort entertainment complex including 4 towers of 36 - 40 floors scale of 4000 international 5-star luxury resort hotel apartments with a total investment of 4779 billion VND.
2022: Establishing Russia Representative Office. Commencement of the Cap Padaran Mui Dinh project with a total investment of more than 1 billion USD. Organize direct charter flights from Almaty (Kazakhstan) and Tashkent (Uzbekistan) to Cam Ranh.
2023: Establishing Kazakhstan Representative Office. Establishing Uzbekistan Representative Office. Organize direct charter flights from Almaty (Kazakhstan) and Tashkent (Uzbekistan) to Cam Ranh.
2024: Operate charter flights taking tourists from Australia and India to Cam Ranh; from former Soviet bloc countries (Uzbekistan, Kazakhstan) to Phu Quoc, Cam Ranh, Phuket; from Taiwan, Mongolia to Cam Ranh, Phu Quoc...
Accommodation services
All kinds of transportation and reception services
Customized services
Guidance and tour services
MICE and group organizations
Crystal Bay Tour provides a wide range of tourism products in the countries where it is present, including destination services for customers from all segments of tour operators within and outside the group.
To become a leading group of companies sufficiently institutionalized to hand down its current and future affiliates to the next generations.
To bring maximum benefit to our customers, employees, society, and shareholders by making proper, efficient, and sustainable investments within the framework of total quality and environmental consciousness.
We are a team that takes strength and lessons from the past, looks to the future with a young and dynamic soul, is open to innovation, change, and different understandings, and faithful to family, national, and universal values. Honesty is the most important principle in our relations with customers, employees, suppliers, business partners, society, and all establishments.
We preserve customer information, information which requires confidentiality, and establish long-term and permanent relations. We fulfill our promises, pay utmost attention to complete our works on time and correctly.
Our corporate identity is formed with our quality and brand value. We adopt in our activities the management concept which is based on data and focused on process. We believe in a participatory, fair, and democratic management and the importance of an organizational system open to learning and criticism and cognizant of the necessity of institutionalization.
We work with professionals who are unique, create a difference, produce solutions, develop our creativity, inquire, are aware, are productive, and take initiative towards their targets. We evaluate the employees attentively and reward success. We provide opportunity for training and development and give importance to group-focused activities. We believe in team spirit, synergy, and power of communication. We support cooperation and solidarity. We believe in disciplined and planned work for efficiency. We use the sources of the establishment attentively and efficiently and strive for optimum success. We care about creating a peaceful work environment.
Photos of directors and managers
Crystal Bay Vietnam is the leading travel company in bringing foreign tourists to Vietnam by charter flights under brand in conjunction. From 2022 until now, it has the duty to develop and serve charter flights to bring tourists from Kazakhstan, Uzbekistan, and CIS countries to Nha Trang and coastal cities for exploring and relaxing, provides accommodations and booking services with hotels in Vietnam for tourists.
Here can be diagram. TOTAL CRYSTAL BAY GUESTS TO VIETNAM.
Since the day it was established, Crystal Bay has adopted hospitality as its reason of existence, stayed faithful to the values and principles it supported, taken its place among tourism industry via consistent growth, continuously increased its quality, proved its leadership via international awards and certificates, crowned its successes with social responsibility projects. Crystal Bay enlightens the tourism concept of future while taking steps as a whole with all its units today towards new targets with the same determination.
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